Return Instructions

General info

If for any reason you are not satisfied with a GTA Car Kits product, you can get full refund within 60 days from the day of purchase.
Send us email to info@gtacarkits.com with your request to initiate the return procedure. Once we are notified and accept your return request, please follow these instructions below precisely to ship GTA Car Kit back to us. That includes returning from USA via USPS service only. Not following instructions will result in your return to be rejected at delivery. You would be responsible for paying the postage fees. Your refund will be issued within 1 week after the return is received.
In order to get full refund – the product has to be without any visual imperfections, and all the original cables and packaging has be included in the return.

When returning a product, please include a note describing your car model/year and the reason for return, with as much details as possible.

Return Instructions for USA customers

As we don’t want to pay duties on the returned items, please follow these instructions:

1. All returned items must be shipped via USPS First Class International or USPS Priority International. Please do not ship with UPS, FedEx, etc. In most cases the price of shipping would be in the range of $10-$50 USD.

2. The declared value of the package should be $40 USD.

3. Please make sure that the postal worker marks this shipment is a RETURN.

4. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada

Return Instructions for Canadian customers

1. All returned items should be shipped via Canada Post Regular Parcel service. In most cases the price of shipping would be up to $10 CAD.

2. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada

Return Instructions for non-Canadian and non-USA customers

As we don’t want you to pay duties on the returned items, please follow these instructions:

1. All returned items should be shipped via regular parcel service.

2. The declared value of the package should be $5 USD.

3. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada